Terms of Use

Effective date: July 10, 2026

These Terms of Use ("Terms") govern your access to and use of the Lookmix mobile application and its website (the "Service"), provided by Sviatoslav Mazur ("we", "us", "our"). By accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. We may modify these Terms from time to time (see Section 17).

1. About the Service

Lookmix lets you digitize your own clothes, organize your wardrobe, and receive AI-generated outfit suggestions built from the items you own, matched to the weather and the occasion. The Service combines existing items from your wardrobe; it does not sell clothing and is not a marketplace or a social network.

2. Who can use the Service

You may use the Service only if you can form a binding contract with us and are at least 13 years old (or the minimum age required in your country). You are responsible for your account and for any activity under it. Family profiles — including any profile that represents a child — are created and managed by you, the adult account holder, and you are responsible for them.

3. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use. Using the Service may involve installing software; you agree it may update automatically, and these Terms apply to updates.

4. Your content

"Your Content" means the photos, item details and other information you add to the Service. You retain all rights in and ownership of Your Content. You represent that you have the rights to any content you upload.

You grant us a limited, worldwide, royalty-free license to host, store, reproduce and process Your Content solely to operate and provide the Service — for example, sending clothing photos to our AI provider to recognize items, enhance photos, and generate outfits, and storing your wardrobe so it is available to you. We do not publicly display or sell Your Content, and we do not claim ownership of it or of the outfit suggestions and enhanced images produced from it.

5. AI features

The Service uses artificial intelligence to recognize items, enhance photos and generate outfit suggestions ("AI Features"). AI outputs are generated automatically and provided for convenience "as is." They may be inaccurate, incomplete or unsuitable, and do not constitute professional styling or any other professional advice. You use them at your own discretion. You agree not to attempt to reverse-engineer the underlying models, circumvent safety measures, or use the AI Features to generate unlawful or infringing content.

6. Subscriptions & payments

• Plans. Lookmix offers auto-renewable subscriptions: Standard and Premium, each available as a monthly or yearly plan. Prices vary by region and are shown in the App before purchase.
• Billing. Payment is charged to your Apple App Store or Google Play account at confirmation of purchase. You must keep a valid payment method on file with the store.
• Auto-renewal. Subscriptions renew automatically for the same period and price unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• Managing & cancelling. You can manage or cancel a subscription anytime in your app store account settings. Cancellation takes effect at the end of the current billing period; you keep access until then.
• Upgrades/downgrades. Changing plans is handled by the app store according to its proration rules.
• Fee changes. We may change subscription fees; changes take effect only after the current period and will be disclosed in advance through the app store, so you can cancel before they apply.
• Refunds. Purchases are processed by the app store and are subject to its refund policy. We do not process payments directly; contact the app store for refund requests.

7. Acceptable use

You agree not to:

• use the Service in violation of any law or the rights of others;
• upload content you do not have the right to upload, or content that is unlawful, harmful or infringing;
• attempt to access, tamper with, disrupt, overload or breach the security of the Service or its providers' systems;
• reverse-engineer, decompile or scrape the Service except as permitted by law;
• use the Service if we have suspended or banned you.

8. Intellectual property

The Service — including its software, design, text, graphics and logos (excluding Your Content) — is owned by us or our licensors and protected by intellectual property laws. We grant you no rights to it except the license to use the Service under these Terms. Other names and logos are the property of their respective owners.

9. Third-party services

The Service relies on third parties (including Google Gemini for AI processing, OpenWeather for weather, RevenueCat for subscription management, and the Apple/Google app stores for billing). Your use of those services may be subject to their terms. We are not responsible for third-party services or content and are not liable for your use of them.

10. Security

We work to protect your content and account but cannot guarantee that unauthorized parties will never defeat our security measures. Keep your device and credentials secure and notify us of any suspected unauthorized use.

11. Termination

You may stop using the Service and request account deletion at any time (see our Privacy Policy). We may suspend or terminate your access, with or without notice, if you violate these Terms or where reasonably necessary to operate or protect the Service. Sections that by their nature should survive termination (e.g. content license grants, disclaimers, limitation of liability, indemnity) will survive.

12. Disclaimers

The Service and all content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free or that AI outputs will be accurate.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR USD 50. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence.

14. Indemnity

You agree to indemnify and hold us and our affiliates harmless from any claim or demand (including reasonable legal fees) arising from your use or misuse of the Service, your breach of these Terms, or your violation of any law or third-party right.

15. Governing law & disputes

These Terms are governed by the laws of Ukraine, without regard to conflict-of-law principles. Before bringing any formal claim, you agree to first contact us and attempt to resolve the dispute informally. Nothing in these Terms limits mandatory consumer-protection rights you may have under the laws of your country of residence, including in the European Union or the United States.

16. Changes to the Service

We continually improve the Service and may add, change, suspend or remove features over time. Such changes may affect features you use or Your Content (for example, resetting or removing certain elements). Continued use after changes take effect means you accept them.

17. Changes to these Terms

We may revise these Terms from time to time; the current version is always posted here. If a change is material, we will provide notice by appropriate means. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.

19. Contact

Sviatoslav Mazur
Lviv, Ukraine
Email: digitalflow.global@gmail.com